Skills Trainer Job Description
The Operations Supervisor’s (OS) primary role is to oversee and manage the daily activities at the facility in compliance with Oregon Administrative Rules (OARs) governing Residential Treatment Facilities. The OS must report any and all concerns regarding operations to their immediate supervisor (Admin).
Admission/Discharge of Residents: Admits – Responsible for completing admission paperwork with new residents and delegation of further admission requirements to Lead Residential Counselor (RC). Discharges – Responsible for communicating with outpatient treatment team to collect necessary discharge paperwork and delegation of further discharge requirements.
Records: Maintain resident and household records. Complete monthly expense report, collect room and board payments, and gather paperwork for accounting purposes.
Medication Records: Supervise staff in administration and documentation including ordering and receiving medication from the pharmacy and maintaining current doctor’s orders. Monitors the disposal of medication and the record keeping of controlled substances. Maintains household first aid supplies.
Menu Planning: Assist staff in developing weekly menus according to the USDA’s food pyramid and the Diabetes food pyramid. Delegates planning, inventory, and shopping to Lead RC. Communicates dietary concerns to residents’ physician.
Personnel Management: Responsible for scheduling, managing time-off requests, and providing feedback to staff. OS will share the responsibility of monthly staff supervision with the Facility Administrator. OS will communicate any concerns or need for staff discipline to Admin.
Incident Reporting: Responsible for the proper reporting of all incidents. Ensure that incident reports are turned into Admin within OAR guidelines.
Household Maintenance: Report any household and equipment maintenance needs to Admin in writing. Purchase household supplies as needed.
Safety: Monitor for and immediately report any safety concerns to Admin. Responsible for quarterly fire drills as part of the facility’s Safety Program.
Communication: Maintain confidentially in accordance with HIPAA laws by ensuring that Release of Information forms are completed upon resident admission, then annually after. Communicate with Case Managers, Health Care Professionals, Comagine (or other Independent Qualified Agent), Multnomah County Residential personnel, and guardians (if applicable) with regards to the client’s progress and treatment plan.
Listen to resident and staff concerns. Keep employees informed of changes in client status. Communicate changes in policies and procedures to residents and staff.
Communicate any and all concerns to Licensee(s) regarding general wellbeing of facility.
Delegation of Tasks: Regular review of delegation of Operations responsibilities to staff. The Operations Supervisor seeks to engage staff in sharing as many responsibilities as possible to create a collaborative environment.
Policy and Procedures: Ensure that all staff understand and adhere to Cameron Care policies and procedures. Communicates any updates or changes to RCs.
On-Call Responsibility: Share the on-call responsibility on a rotating basis to ensure around-the-clock coverage. May be required to appear onsite during psychiatric or medical emergencies, answer staff questions, manage maintenance emergencies, and solve scheduling problems including personally completing any unstaffed shifts.
Qualifications:
- 2+ years in a supported living environment
- 1+ year experience managing workflows, supervisory or leadership experience preferred
- Strong oral and written communication skills
- Ability to develop individual care plans
- Ability to pass background check
- CPR/First Aid and required state certifications (or willingness to obtain)